Case Study
Client Management System
Project Overview
Developed a CRM tailored for service businesses: contact profiles, interaction history, tasks, reminders, and document storage. Provided a unified view of customer lifecycle and activities.
Features
- Notes, activities, and file attachments
- Team assignments and visibility rules
- Calendar integration and reminders
- CSV import/export with mapping
Project Details
- Client: Services Firm
- Timeline: 9 weeks
- Role: CRM Engineer
- Category: CRM
Links
Portfolio
My Work